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CUSTOMISED TRAINING SERVICE

1. English Language Training

ACE’s customised programs are designed in consultation with clients to ensure their specific training needs are met. Placement testing, development of specific curricula and materials, delivery of training, evaluation and reporting are key components of ACE’s successful customised training packages. Training can be delivered in English and Khmer depending on the needs of the client.

ACE tailors a timetable to accommodate work requirements and schedules of the participants. ACE’s customised training programs are the right choice because:

• ACE provides for organisations with specific language and / or training needs
• Study timetables are conveniently structured around staff working hours
• ACE closely monitors and adjusts training on a continuous basis to ensure learning outcomes meet the needs of the client
• Skills learnt are directly transferable to the work environment
• Workplace documents are adapted into learning activities for authenticity
• ACE provides regular assessment and reporting directly to the client 
  

2. Training Programs

ACE offers a range of programs aimed at developing the skills needed in the global workplace. Participants of all levels from basic literacy to advanced English are catered for at ACE. Popular courses for participants with higher level English include:

• Business Communication skills
• English for Tourism
• Academic English
• Professional Writing Skills
• Pre-Departure Training
IELTS Preparation Training and Testing

3. Workplace IT

ACE also offers training in computer skills in English and/or Khmer.

Applications include:

• MS Word
• MS Excel
• MS PowerPoint
MS Access
Web Design
Network Administration
Data Analysis
Online Surveys

Other programs are available on request. Training can take place at ACE or at the training rooms of the client.

4. Other Services

Needs Analysis ACE conducts a needs analysis to ensure that the training delivered directly addresses the needs of the clients and participants. ACE then submits a comprehensive written proposal including the cost.

Placement Testing ACE conducts placement testing of the participants to ensure that the training is appropriate for their level of English or IT skills.

Curriculum A curriculum is developed to suit the identified needs of the clients and participants. The methodology is activity-based with a strong emphasis on communicative competence. All teaching is participant-centred and workplace-focused.

Assessment Ongoing consultation between ACE and the client ensures course outcomes meet the aspirations and needs of the client. Regular formal and informal assessment is conducted during the training.

Reporting ACE is committed to providing a detailed written report within 10 business days of the end of the term or completion of the contract.

Certificates Participants who have satisfied the attendance requirement and /or have successfully completed the course receive an ACE certificate.

Curriculum Consultancy Many organisations teach English internally to their staff but do not have the capacity to evaluate the effectiveness of their programs. ACE is experienced in evaluating internal English language programs, making recommendations, designing curricula, conducting teacher observations and feedback, teacher training, recruiting suitable teaching staff and generally providing professional advice on English language training and education.

5. ACE can help by:

• Evaluating internal programs
• Making recommendations
• Placement testing students
• Designing curriculum and assessments
• Obtaining teaching and learning materials
• Conducting teacher observations and feedback
• Recruiting suitable teaching staff
• Generally providing professional advice.
  

ACE’s curriculum consulting services have been used by schools, universities, embassies and NGOs. As part of the curriculum consultancy service, ACE's Training & Testing Department can also conduct Teacher Training in English or Khmer language.

• Customisable workshops
• Lesson observations and recommendations
• Pairing trainees with ACE master teachers.
  

A typical curriculum consultancy as described above requires approximately 30 hours.